Updated May 2026 · Independently reviewed · This page contains affiliate links — see our affiliate disclosure

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Street.co.uk review — what is it and who is it for?

Street.co.uk is a UK-built estate agency CRM developed from the ground up for modern sales and lettings agencies. Unlike older platforms that started as desktop software and migrated to the cloud, Street was built cloud-first — which shows in the interface, the speed of development, and the quality of the mobile experience.

Founded by Tom and Heather Staff (both placed in The Times’ Top 50 Most Ambitious Business Leaders), Street has grown rapidly to manage over 112,000 properties and £4.1bn+ in completed sales. The platform won Overall Winner at the Best EA Supplier Guide in both 2025 and 2026 — a meaningful signal in an industry where awards are often pay-to-play.

Street’s positioning is clear: it’s for forward-thinking agencies that want modern technology, not a legacy system with bolt-on updates. The unlimited-user pricing model — charging per active property rather than per seat — is a genuine structural advantage for growing agencies, making Street the most scalable option for agencies that hire frequently. See how it fits into our complete guide to AI tools for UK estate agents.

Street.co.uk review — key features

Unlimited-user pricing model

This is Street’s most significant structural differentiator. At £6+VAT per active property per month (plus £2.20+VAT per tenancy), your costs scale with property stock — not with headcount. Every negotiator, branch manager, administrator, and director can access the platform without increasing the monthly bill. For UK estate agencies that hire seasonal staff, expand teams, or simply want to give everyone access without cost anxiety, this model is genuinely liberating compared to Alto and Reapit’s per-seat pricing.

Street AI

Street AI is built into the CRM and covers the core AI workflow needs for UK estate agents: property descriptions generated in seconds, personalised client emails drafted at scale, and content creation for listings and marketing. The AI is described as “live” rather than in phased rollout — a meaningful distinction compared to Reapit’s RAI which was still rolling out in early 2026.

Cortex — the standout AI feature

Cortex is Street’s most advanced AI capability, launched in 2026 at £149/month as an add-on. It generates personalised emails to your entire client database simultaneously — each one tailored to the individual, including personal touches like referencing previous conversations — and handles responses automatically. It books viewings, updates records, and operates around the clock. For UK estate agencies with large databases of dormant applicants and past clients, Cortex represents a genuinely new capability: AI-powered database reactivation at a scale that would previously require a full-time member of staff.

AI phone answering

Street AI answers inbound calls when your team can’t — with property-aware, natural conversations that qualify leads, answer property questions, and convert enquiries. For UK estate agencies losing leads to voicemail outside office hours or during busy periods, this is a meaningful feature. The AI understands the agency’s specific stock and can respond intelligently to property-specific questions.

Professional photo editing

Street includes professional-grade photo editing built directly into the CRM — a unique feature not available in Alto or Reapit. Agents can enhance property photos, remove objects, adjust lighting, and produce portal-ready images without leaving the platform or paying for a separate editing tool. For UK agencies where listing photo quality directly affects instruction win rates, this built-in capability saves both time and external tool costs.

Sales chain builder with automated progression

Street’s sales chain builder tracks all linked properties and parties in a transaction with automated progression — moving deals through stages, chasing outstanding actions, and flagging bottlenecks automatically. This is a feature Alto lacks, making Street the stronger choice for sales-heavy agencies where chain management is a major time drain.

Support — 30-second average response

Street’s support is genuinely exceptional by industry standards. A 30-second average response time from a Manchester-based team with a 98% customer satisfaction rating is a meaningful differentiator — particularly compared to Alto, whose support quality has declined post-acquisition, and Reapit, which consistently receives poor support reviews. For UK estate agency owners who’ve experienced the frustration of slow CRM support during busy periods, this is worth significant weight in the buying decision.

Street.co.uk review — pros and cons

Street.co.uk review — pricing 2026

Street.co.uk uses property-based pricing rather than per-user pricing — a fundamentally different model from Alto and Reapit.

Street.co.uk vs Alto — which is right for your UK estate agency?

Who should use Street.co.uk?

Best for: UK estate agencies with growing teams where per-user pricing is becoming a burden · Sales-heavy agencies where chain management and progression automation deliver real value · Agencies with large dormant databases where Cortex AI can reactivate leads at scale · Forward-thinking agencies that want the most modern, rapidly-developing platform · Any agency frustrated by slow CRM support — Street’s 30-second response time is exceptional

Consider alternatives if: You’re a startup or very small agency with fewer than ~80 active properties — the £500/month minimum makes Street uneconomical · You’re primarily lettings-focused with limited sales stock — the per-property pricing is less advantageous · You want a more established platform with 15 years of UK agency track record — Alto has significantly more market history · Budget is tight and Cortex AI (£149/month) isn’t feasible — you’d be paying for Street without its most distinctive feature

Street.co.uk review — frequently asked questions

How much does Street.co.uk cost?

Street.co.uk charges £6+VAT per active property per month for sales, plus £2.20+VAT per tenancy per month for lettings. There is a minimum charge of £500+VAT per month, making Street uneconomical for agencies with fewer than approximately 80 active properties. Unlimited users are included at no extra cost. The Cortex AI add-on costs £149/month. Volume discounts of up to 50% apply for agencies with 2,500+ properties. Request a demo for your specific stock volume.

Is Street.co.uk better than Alto?

It depends on your agency. Street wins on support quality, innovation speed, unlimited-user pricing, sales chain automation, and AI features. Alto wins on established track record (6,000+ agencies, 15 years), more predictable pricing for smaller agencies, and deeper lettings compliance tools. For established UK sales agencies with growing teams, Street is increasingly the stronger choice. For independent lettings-focused agencies, Alto remains highly competitive. Our estate agents guide covers both in detail.

What is Cortex by Street.co.uk?

Cortex is Street’s most advanced AI feature, launched in 2026 at £149/month. It generates personalised emails to your entire client database simultaneously — each tailored to the individual with personal context — and handles responses automatically. It books viewings, updates CRM records, and operates 24/7. For UK estate agencies with large databases of past clients and dormant applicants, Cortex enables database reactivation at a scale previously requiring a dedicated member of staff.

Does Street.co.uk have a free trial?

Yes — Street.co.uk offers a free trial with no credit card required. This is a genuine differentiator against Alto, which offers demo access only (no self-serve trial). The trial gives you time to evaluate the interface, features, and support quality before committing.

What portals does Street.co.uk integrate with?

Street.co.uk integrates with Rightmove, Zoopla, and OnTheMarket for property listings. Portal updates push automatically from the CRM. The platform also has an open API and a growing partner network of PropTech integrations.

Is Street.co.uk good for lettings agencies?

Yes — Street covers lettings CRM, property management, client accounting, and compliance. The tenancy pricing at £2.20/month per tenancy makes the lettings module separately calculable. For pure lettings agencies, compare carefully with Alto‘s included client accounting and ARLA compliance tools — both are strong, but the pricing models work differently depending on your tenancy volume. See ICO guidance for data processing obligations.

Street.co.uk review — the bottom line

Street.co.uk is the most exciting estate agency CRM on the UK market in 2026. The back-to-back EA Masters Overall Winner award, 30-second support response, unlimited-user pricing, and genuinely innovative AI features (especially Cortex) make a compelling case for any established UK estate agency evaluating their options.

The honest assessment: Street is best for agencies that have passed the startup phase, have meaningful property stock (80+ properties to clear the £500/month minimum), and want to invest in the most modern platform available. The Cortex AI at £149/month is genuinely powerful but adds to costs — evaluate whether database reactivation is a priority before including it in your budget.

If you’re currently on a legacy system and evaluating both Street and Alto, use both free trials/demos with your real data and compare support response times directly. The difference in support quality between Street and most competitors is one of the most practically impactful differences in the market.

→ See also: Alto CRM review · Best AI tools for UK estate agents · HubSpot review

Last updated: May 2026. Pricing correct at time of writing — verify with Street.co.uk before purchasing. This page contains affiliate links — see our affiliate disclosure for details.